YOUR NAME

Address

City, State, and Zip Code

Home Phone Number, Office Phone Number

Cell Phone Number (If Applicable)

E-Mail Address

CAREER SUMMARY

A seasoned and dedicated professional with thirty-five plus years of increasingly responsible experience in customer service, supervision and support. A proven and demonstrated record of assisting customers with their questions, issues or complaints. Additional areas of experience and expertise include:

·	Detailed Oriented and Problem Solving Skills
·	Team Player
·	Excellent Communications and Interpersonal Skills
·	Basic Computer Skills

PROFESSIONAL EXPERIENCE

Company Name, Location (City and State)		1960 to 2002
Position Title	1995 to 2002

·	Responsible for providing customers with exceptional customer service
·	Assisted in answering incoming telephone calls
·	Provided customer assistance with repair issues
·	Insured the accurate data entry of customer information
·	Developed and maintained productive relationships with various departments and co-workers

Position Title and Location

1981 to 1995

·	Coordinated activities with various departments to resolve customer issues
·	Performed dispatch duties as required
·	Provided assistance to co-workers when needed
·	Reported problem areas to local management
·	Successfully performed cashier duties as required
·	Consistently achieved or exceeded business objectives

Position Title and Location

1970 to 1981

·	Provided quality assistance to service units and managers
·	Established the daily work schedules for associates
·	Developed and distributed monthly reports
·	Assisted in the annual inventory process
·	Audited internal operating procedures to insure compliance with company policies and procedures
·	Recruited, trained, developed, and guided support staff

SPECIAL TRAINING AND DEVELOPMENT

Attended Various Workshops from [NAME] University

REFERENCES AVAILABLE UPON REQUEST